Office Policies

Office Hours

Office hours are rotated between our four office locations. We offer flexible hours to serve you, answer your questions, and to schedule your appointment. Please contact us so we can schedule your appointment at one of our convenient locations.

Our Mission

Drs. Birth & Fletcher – and our entire team – understand that orthodontic treatment is about more than just straightening teeth. It is also a social and emotional experience for patients and orthodontists alike. We aim to provide exceptional orthodontics and individualized patient care in a warm, caring and enjoyable atmosphere. We want our patients to feel relaxed and confident in the level of orthodontic care they are receiving.


Your scheduled appointment time has been reserved specifically for you. We request a 24 hour advanced notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment and appreciate your cooperation.


Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. As a service to our patients, we will bill insurance companies for services. If you have any questions, our courteous staff is always available to answer them.